Eleven years answering the phone at 2am.
Family-owned, master-plumber-led, and built on a simple bet: do the work right, treat the customer like an adult, and the rest follows.
Started in a one-truck garage. Same hands on the wrenches.
RapidFlow started in 2014 out of a garage in Wheat Ridge with one Ford van, one master plumber (still here, now running ops), and a phone that rang at all hours. The premise was simple: most Denver homeowners had a bad plumbing experience because someone took advantage of a stressful moment.
So we did the opposite. Flat-rate pricing in writing before any work. Diagnostic fee waived if you proceed. No upsell during an emergency. Real warranty in plain English. A real human answering the phone at 2am.
Eleven years and 22,400+ jobs later, we're still doing it that way. We've grown to three trucks staged across the metro, eleven master plumbers, and four full-time dispatchers — but every promise on this site is one we made the first week.
What 11 years adds up to.
Four things we put in writing.
If we don't hold up our end, you don't pay. It's the whole pitch.
Written estimate first
Flat-rate price in writing before any work. If the number changes, we stop and re-quote — never a surprise on the bill.
$0 trip fee on repairs
Diagnostic visits $79-$99. If you proceed the same visit, that fee comes off the repair. You only pay if you say go.
Warranty in plain English
1-year written warranty on repairs. 2-year labor + full manufacturer warranty on installs. 30-day same-clog guarantee on drains.
No upsell during an emergency
Step one is always stabilize the situation. Recommendations come after the water is off and the panic is gone.
Who picks up the phone.
Owners on the trucks. Dispatchers who answer in under 12 seconds. Plumbers carrying continuing-education credits well above the state minimum.
Daniel Reyes
Founder, MP-188xxxx. Still on the trucks 2-3 days a week. The guy you talk to when something's not right.
Mara Lin
Six years routing emergencies across the metro. The one who answers at 2am and knows your address before you finish the sentence.
Sarah Whitford
Acoustic-detection specialist. Has saved Denver homeowners ~$140k in unnecessary demolition this year alone.
Talk to a real plumber, not a chatbot.
Call (303) 555-0179. Master plumber answers questions for free.
We'll call you back in 15 minutes.
Or for an active emergency, call us directly at (303) 555-0179.